A Bellboy, also known as a Bellhop or Hotel Porter, is a hospitality professional who assists guests with their luggage, escorts them to their rooms, and provides general support during their stay.
Transport departing guests’ luggage from the room to the lobby, then into a car or taxi after reconfirming with the guest
Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service.
Meeting and greeting guests at the entrance to the hotel
Assisting with the offloading and carrying of baggage from the car to the check-in counter
Showing guests to their rooms after check-in and showing them how to use all the utilities in the rooms.
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