Handling customer inquiries and making reservations for various services, including hotels and flights
Coordinating with operations regarding guest requests to ensure a smooth check-in process
Accurately inputting and updating reservation details in the system.
Ensuring the cleanliness and maintenance of the areas assigned to him/her such as lobbies, staircases, bathrooms, and other building areas, as well as surrounding outer space.
Responsible for assisting guests with their overnight requests and balance accounts from the day shift.
Check in guests arriving at night, handle guest requests and take reservations.
Reconciles all accounts, processes invoices and prepares paychecks.
Setting up the dining room and arranging / laying tables
Welcoming / greeting customers
Handling reservations and table allocations
Coordinating dining room service
Ensuring immaculate customer service
Coordinating the activities of dining room staff
Working with the chef and sommelier on menu.
Overseeing food preparation and managing daily operations in a food service establishment.
Ensuring compliance with health and safety regulations.
Maintaining food safety standards.
Ordering food and supplies.
Managing food costs.
Training and supervising kitchen staff.
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