A Senior Customer Care Executive is responsible for overseeing and managing customer interactions to ensure high customer satisfaction. They handle complex queries, resolve escalated issues, and provide expert guidance to junior staff.
A Secretary/Receptionist is an administrative role primarily responsible for managing front desk operations, providing administrative support, and ensuring the smooth flow of office activities.
An Office Assistant provides crucial administrative support, performing a variety of tasks to ensure the smooth operation of an office and assisting colleagues with their administrative needs.
An Assistant Administration Manager (or Administrative Assistant) plays a crucial role in supporting the smooth and efficient operation of an office, handling various administrative tasks and ensuring daily operations run effectively, often reporting to an Administrative Lead or Office Manager.
A Customer Assistant may work in-store in a retail environment or in contact centre operations. Customer Assistant responsibilities include providing exceptional customer service, serving customers, processing sales, and issuing refunds.
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