REF 1500324
03.04.2024 | Abu Dhabi | full time
Manages and oversees a team of call center agents. Motivates and supports agents through feedback and communication. Measures KPIs like inbound calls, call waiting, and call abandonment. Assists with taking agents calls if they can handle the workload.
Applicants 8
REF 1506892
13.04.2024 | Abu Dhabi | full time
Assist in the formulation of targets for individuals and teams
Hire and onboard new employees
Answer questions from staff and provide guidance and feedback
Anticipate escalation and take over calls when needed
Devise ways to optimize procedures and keep staff motivated
Measure performance with .
Applicants 6
REF 1503709
08.04.2024 | Abu Dhabi | full time
A Call Center Supervisor is a professional charged with training and motivating their team of Call Center Representatives as they answer questions, handle complaints, and provide support for clients. They also assist in hiring new employees while monitoring their teams success on an ongoing basis.
Applicants 4
REF 1497488
30.03.2024 | Abu Dhabi | full time
Call Center Supervisor preferable with UAE experience required. Experience: 5 years minimum. Education: Bachelor Degree required. Experience in UAE is an advantage. Arabic is an advantage.
Applicants 2
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