Call Center Manager
REF 1723005
27.01.2025 | Umm Al Qaiwain | full time
- General
- Location: Umm Al Qaiwain
- Occupancy: full time
- Description
- Delivering a comprehensive service to enquiring customers
Possibly delegating certain customer enquiries to specific teams
Managing a large number of incoming calls and emails
Managing customers’ accounts
Keeping a record of customer interaction and details of actions taken
Communicating with internal teams to discuss sales targets
Generating sales leads, building sustainable relationships where necessary
Reporting back on results
- Requirements
- Experience: 3 - 5 years
- Bachelor Degree is an advantage
- Good English required
- Provisions
- Salary: to be discussed
- Employment visa provided
- Publisher
- direct employer
- up to 50 employees