Reservation Officer

NEW
REF 1810398
21 hours ago | Dubai | full time
General
Location: Dubai
Occupancy: full time
Description
Responding to phone calls, emails, or online inquiries about availability, pricing, and services.
Making reservations:
Accurately recording customer information and processing bookings using reservation systems.
Providing customer service:
Offering assistance with booking modifications, cancellations, and handling customer complaints.
Processing payments:
Collecting payment for reservations and issuing refunds as needed.
Maintaining records:
Keeping accurate records of reservations and customer interactions.
Promoting services:
Upselling and offering additional services or packages to enhance the customer experience.
Requirements
Experience: 1 year
Secondary certificate
CV
Provisions
Salary: to be discussed
Employment visa provided
Transportation provided
Housing provided
Medical insurance provided
Publisher
direct employer
51 - 200 employees