Call Center Manager

NEW
REF 1885823
4 hours ago | Al Ain | full time
General
Location: Al Ain
Occupancy: full time
Description
Call Center Manager required urgently.
Requirements
Proven experience as call center manager or similar position
Experience in customer service is required
Knowledge of performance evaluation and customer service metrics
Solid understanding of reporting and budgeting procedures
Experience in basic financial analysis (cost-effectiveness, cost-benefit etc.)
Proficient in MS Office and call center equipment/software programs
Provisions
Salary: to be discussed
Employment visa provided
Transport provided
Medical insurance provided
Publisher
direct employer
up to 50 employees