NEW
REF 1876564
36 hours ago | Abu Dhabi | full time
- General
- Location: Abu Dhabi
- Occupancy: full time
- Description
- Guest Interaction:
Greeting guests, providing information about facilities and services, handling check-in/check-out procedures, addressing complaints and resolving issues, and acting as a point of contact for guest inquiries.
Team Leadership:
Mentoring, guiding, and providing support to junior guest service staff, potentially overseeing their work and ensuring smooth front office operations.
Problem Solving:
Addressing guest concerns and complaints, resolving conflicts, and taking ownership of issues to ensure guest satisfaction.
Operational Support:
Coordinating with other departments (housekeeping, concierge, etc.), managing room assignments, processing payments, and handling administrative tasks.
Service Improvement:
Monitoring guest feedback, identifying areas for improvement in service delivery, and contributing to the development of better customer service processes
- Requirements
- Experience: 3 years
- Secondary certificate
- CV
- Provisions
- Salary: to be discussed
- Employment visa provided
- Transportation provided
- Housing provided
- Medical insurance provided
- Publisher
- MISPAH PIPELINE INSPECTION SERVICES L.L.C
- direct employer
- 51 - 200 employees