Reservation Officer
NEW
REF 1876557
36 hours ago | Abu Dhabi | full time
- General
- Location: Abu Dhabi
- Occupancy: full time
- Description
- Handling Inquiries: Responding to customer inquiries regarding reservations via phone, email, or online platforms.
Processing Reservations: Accurately recording and processing reservations for rooms, flights, tours, or other services.
Confirming Bookings: Sending confirmation details to clients and ensuring accurate information.
Providing Information: Offering information about availability, rates, and other relevant details about the services offered.
Managing Cancellations and Modifications: Handling requests for cancellations and modifications to existing reservations.
Coordinating with Other Departments: Communicating with other relevant departments (e.g., front desk, housekeeping) to ensure smooth operations.
Managing Payments: Processing payments and ensuring accurate records.
Providing Customer Service: Offering excellent customer service, addressing complaints, and resolving issues.
Maintaining Records: Keeping accurate records of bookings, cancellations, and customer information.
Selling Additional Services: Promoting and selling additional services or upgrades to clients.
Adhering to Policies: Ensuring compliance with company policies and procedures
- Requirements
- Experience: 1 year
- Secondary certificate
- CV
- Provisions
- Salary: to be discussed
- Employment visa provided
- Transportation provided
- Housing provided
- Medical insurance provided
- Publisher
- MISPAH PIPELINE INSPECTION SERVICES L.L.C
- direct employer
- 51 - 200 employees