Administration Manager

NEW
REF 1878774
25 hours ago | Abu Dhabi | full time
General
Location: Abu Dhabi
Occupancy: full time
Description
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Requirements
In-depth understanding of office management procedures and departmental and legal policies
Familiarity with financial and facilities management principles
Proficient in MS Office
An analytical mind with problem-solving skills
Excellent organizational and multitasking abilities
A team player with leadership skills
Provisions
Salary: to be discussed
Publisher
direct employer
50 - 200 employees