ENT Assistant

REF 1815581

29.05.2025 | Sharjah | full time

Description: Act in a professional and calm manner at all times.

Treat colleagues, patients and relatives with respect and dignity.

De-escalate any arising conflicts quickly and effectively.

Act as a chaperone.

Assist clinicians during procedures, ensuring that the appropriate equipment is readily available

Support the receptionist in managing the process of booking patients in when they arrive at clinic sites.

Assist with pre-screening patients prior to their appointments, providing reassurance to all service users that their safety is our primary focus when providing care.

Act as an infection control assistant who will physically support clinicians during clinic sessions ensuring that rooms or any areas accessed by patients are sanitised after each use and equipment used is cleaned to prevent contamination.

Assist with labelling, recording and dispatching of specimens/samples taken in clinic.

Follow-up patient results with pathology laboratories and ensure all results are received back in a timely manner to avoid delays in patient care.

Be responsible for completing weekly checks on Emergency Medicines and Equipment held at clinic locations.

Under the direction of the Deputy Operations Manager, support the management of stock including stock-taking and ordering.

Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate.

Requirements: High School diploma or equivalent required.
One year back office experience or successful completion of a formal medical assistant training program required.
Certification as a Medical Assistant preferred.
Knowledge, Skills and Abilities

Previous experience using a business office suite, such as Microsoft Office, is preferred.
Knowledge of medical terminology preferred.
Travel to other SRH locations may be required.