Front Desk Supervisor
NEW
REF 1778438
39 hours ago | Ras Al Khaimah | full time
- General
- Location: Ras Al Khaimah
- Occupancy: full time
- Description
- Supervise the Front Office staff to ensure excellent owner/guest service. Actively listen and respond positively to owner/guest questions, concerns, and requests using brand or property specific processes to resolve issues and delight owners and guests. Supervise other front desk associates to ensure property coverage and prompt owner/guest service addressing their needs in a professional, positive, and timely manner. Process all owner/guest check-ins while confirming reservations and villa/room assignments. Process all payment types such as room charges, cash, checks, and credit/debit cards. Coordinate with Housekeeping to track readiness of rooms for check-in. Anticipate and address owner/guests’ service needs.
- Requirements
- Experience: 1 - 2 years
- Experience in UAE is an advantage
- Bachelor Degree required
- English required
- UAE driving license required
- Provisions
- Salary: to be discussed
- Publisher
- recruitment agency
- more than 200 employees