Call Center Supervisor

NEW
REF 1810316
47 hours ago | Ras Al Khaimah | full time
General
Location: Ras Al Khaimah
Occupancy: full time
Description
A Call Center Supervisor organizes and directs the staff in an organizations call center. They are responsible for assessing their work, giving them feedback that maximizes performance, and hiring and training new team members.
Requirements
High school diploma or equivalent, but more education, especially in management, is preferred.
Call center, customer service, or supervisory experience may be required.
Proficiency with technology, especially computers, software applications, and phone systems.
Exceptional verbal and written communication skills.
Strong understanding of company products, policies, and services.
Ability to coach, train, and motivate employees and evaluate their performance.
Excellent problem solving, leadership, and customer service skills.
Provisions
Salary: to be discussed
Employment visa provided
Accommodation provided
Publisher
direct employer
50 - 200 employees