Call Center Supervisor
REF 1767358
28.03.2025 | Ras Al Khaimah | full time
- General
- Location: Ras Al Khaimah
- Occupancy: full time
- Description
- Manages and oversees a team of call center agents. Motivates and supports agents through feedback and communication. Measures KPIs like inbound calls, call waiting, and call abandonment. Assists with taking agents calls if they can handle the workload.
- Requirements
- Experience: 5 years minimum
- Experience in UAE is an advantage
- Bachelor Degree required
- Arabic is an advantage
- UAE driving license is an advantage
- Provisions
- Salary: to be discussed
- Medical insurance
- Accommodation provided
- Publisher
- direct employer
- 50 - 200 employees