REF 1673118
19.11.2024 | Ras Al Khaimah | full time
- General
- Location: Ras Al Khaimah
- Occupancy: full time
- Description
- Handling all incoming customer queries and questions
Providing the appropriate service and information or referring clients to another department
Referring problematic issues that they cannot solve to management
Resolving customer complaints and issuing refunds as needed
Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
Providing quotations and checking product availability
Handling payment transactions
Adhering to a company’s policies and procedures at all times when assisting customers
- Requirements
- Previous experience in customer service, or sales
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Must be able to type at least 40 wpm
- Provisions
- Salary: to be discussed
- Employment visa provided
- Medical insurance provided
- Publisher
- direct employer
- more than 200 employees