REF 1637224
02.10.2024 | Ras Al Khaimah | full time
- General
- Location: Ras Al Khaimah
- Occupancy: full time
- Description
- · Manage large amounts of inbound and outbound calls in a timely manner
· Follow communication “scripts” when handling different topics
· Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
· Seize opportunities to upsell products when they arise
· Build sustainable relationships and engage customers by taking the extra mile
· Keep records of all conversations in our call center database in a comprehensible way
· Meet personal/team qualitative and quantitative targets
- Requirements
- Experience: 3 years minimum
- Experience in UAE is an advantage
- Bachelor Degree required
- Arabic required, Urdu is an advantage
- UAE driving license is an advantage
- Provisions
- Salary: to be discussed
- Residence visa provided
- Publisher
- direct employer
- 50 - 200 employees