Medical Secretary

REF 1611298

30.08.2024 | Ras Al Khaimah | full time

Description: We are looking for a medical secretary to be responsible for administrative duties within our facility. You will be in charge of handling patient schedules, taking phone calls, and ensuring that patients receive excellent customer service overall. You will also be assisting with managing medical billing when necessary.

Responsibilities:
Schedule, reschedule, and cancel appointments.
Take phone calls from patients, labs, and physicians.
Documents in telephone notes and assigns to proper staff.
Ensure health care patients receive excellent customer service.
Update management on physician schedule changes for vacations, meetings, etc.
Check voicemails and respond to phone calls.
Contact patients and schedule overdue appointments.
Call patients to remind them of upcoming appointments.
Comply with office policy and procedures.
Assist in managing medical billing.

Requirements: Bachelors degree (advantageous).
Administration certification (essential).
2 years of experience at a healthcare facility in a medical receptionist role (essential).
Working knowledge of medical terminology, HIPAA regulations, ICD, and CPT coding (highly advantageous).
Innovative thinker with strong conceptual and problem-solving skills.
Meticulous attention to detail with the ability to multi-task.
Strong organizational, administrative, and planning skills.
Ability to work under pressure and react effectively to emergency situations.
Ability to use discretion while working with sensitive information.
Excellent documentation, communication, and IT skills.
Passionate about healthcare excellence.

Provisions: Salary: to be discussed; Employment visa; Transportation; Medical insurance; Accommodation