REF 1744278
24.02.2025 | Dubai | full time
General
Location: Dubai
Occupancy: full time
To join : immediately
Description
what is a customer service supervisor? A customer service supervisor is a professional responsible for overseeing and managing a team of customer service representatives, ensuring high-quality customer service, and addressing higher-level problems.
The position is full time Sunday - Thursday with a competitive salary based on qualifications and experience.
Requirements
Requirements and skills

. An excellent customer service supervisor must have team leader or supervisory experience. The ideal candidate must possess great communication skills and be able to lead and motivate. You will be organized and reliable as well as results-oriented.

· Proven experience as call center supervisor or similar supervisory position

· Experience in customer service is essential

· Proficient in English; Good knowledge of additional languages will be a definite plus

· Working knowledge of MS Office

· Knowledge of performance evaluation procedures

· Outstanding communication and negotiation abilities

· A results-oriented approach

· Excellent organizational and leadership skills

· Ability to work under pressure

· Bachelor Degree in Administration or relative field
Provisions
Salary: to be discussed
Employment visa
Publisher
direct employer
up to 50 employees