Call Center Supervisor
REF 1729547
05.02.2025 | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- Manages and oversees a team of call center agents. Motivates and supports agents through feedback and communication. Measures KPIs like inbound calls, call waiting, and call abandonment. Assists with taking agents calls if they can handle the workload.
- Requirements
- Experience: 5 years minimum
- Bachelor Degree is an advantage
- Arabic required
- Indian preferred
- Provisions
- Salary: to be discussed
- Medical insurance provided
- Publisher
- direct employer
- 50 - 200 employees