Call Center Supervisor
REF 1684386
04.12.2024 | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- Manages and oversees a team of call center agents. Motivates and supports agents through feedback and communication. Measures KPIs like inbound calls, call waiting, and call abandonment. Assists with taking agents calls if they can handle the workload.
- Requirements
- Experience: at least 1 year
- Experience in UAE is an advantage
- Bachelor Degree required
- English required, Arabic required
- UAE driving license is an advantage
- Male preferred
- Provisions
- Salary: to be discussed
- Employment visa provided
- Publisher
- direct employer
- up to 50 employees