Sales Administrator

REF 1861603

30.07.2025 | Dubai | full time

Description: Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents

Requirements: An associate’s or bachelors degree in business administration or similar preferred.
Previous experience in sales administration, or a similar role.
Advanced knowledge of administrative recordkeeping.
Familiarity with sales reports and sales records.
Proficiency with word processing and spreadsheet software.
Excellent written and verbal communication skills.