REF 1507735
14.04.2024 | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- Customer Service Representative Responsibilities:
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
- Requirements
- English Speaking is must with Arabic language(preferred)
NO allergies of any kind
NO Phobia as she will be working very close to bees environment
- Provisions
- Salary: to be discussed
- Medical insurance provided
- Publisher
- direct employer
- more than 200 employees