Security Officer

REF 1625285

17.09.2024 | Dubai | full time

Description: Security officers are responsible for the security and safety of the hospital, guests, employees, visitors and vendors; and for providing exceptional service for our guests. Officers have the opportunity to interact with our guests and associates by assisting them with questions, directions, incident reports, problems and in emergency situations. Other duties include supporting the Front Office operation, assisting guests, maintaining accurate logs, filling out incident reports, completing building patrols, and working in a flexible manner, helping the team as needed. Candidate must have overnight availability. Work shifts and hours vary, weekend and holiday hours required. A valid driver’s license and clean driving record is required.

We expect our associates to provide warm, friendly service with a genuine smile and pleasant attitude. Our goal is to make each guest feel like they are a welcomed friend. We look for team players who are willing to learn and who seek opportunities to grow. Prior customer service and hospitality experience is helpful, but not required.

Requirements: Security staff need to be

able to understand a situation quickly
calm in stressful situations
confident and reassuring
resilient in dealing with other people’s challenging behaviour
able to follow procedures
able to work alone or in a team
prepared to go into unknown or unpredictable situations
physically fit for walking and standing
good communication skills
teamwork skills
customer service skills