REF 1652995
23.10.2024 | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing customers with clear instructions to resolve issues. Rerouting customer calls to other departments when advanced solutions are needed.
- Requirements
- • Bachelor’s degree in business administration or a related field.
• 2+ years of experience in a customer service role.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Ability to handle customer complaints in a professional manner.
• Ability to work under pressure and meet deadlines.
- Provisions
- Salary: to be discussed
- Publisher
- direct employer
- up to 50 employees