Customer Service ExecutiveCustomer Service Executive

REF 1511782

20.04.2024 | Dubai | full time

Description: 1. Handling Sales Calls

2. Handling Service Complaints

3. Handling client and end customer concerns

4. Resolve customer complaints through technical service delivery team

6. Should have experience in Home Service or facilities management field.

7. Should have excellent command over speaking and written English

8. Should have excellent compute knowledge and good at using application

9. Should have knowledge of social media and social media marketing.

Job Types: Contract, Permanent

Requirements: Requirements and skills
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school diploma