REF 1510346
18.04.2024 | Dubai | full time
General
Location: Dubai
Occupancy: full time
To join : immediately
Description
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Requirements
Bachelor Degree required
Male preferred
Provisions
Salary: to be discussed
Publisher
direct employer
50 - 200 employees