REF 1901160
24.09.2025 | Dubai | full time
General
Location: Dubai
Occupancy: full time
To join : immediately
Description
Handle customer inquiries via email and chat, giving prompt answers to customer questions. Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries. Adhere to Service Level Agreement (SLA) deadlines in resolving customer complaints quickly and effectively
Requirements
Requirements and skills
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school diploma
Provisions
Salary: to be discussed
Transport provided
Accommodation
Publisher
recruitment agency
50 - 200 employees