REF 1784385
19.04.2025 | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- We are seeking a dedicated Customer Service Assistant to join our team in Dubai. As a Customer Service Assistant, you will be the first point of contact for our customers, providing them with excellent service and support.
Key Responsibilities:
Greet and assist customers in a friendly and professional manner.
Respond to customer inquiries via phone, email, or in-person.
Resolve customer issues and complaints promptly and effectively.
Maintain a thorough knowledge of our products/services to assist customers effectively.
Process orders, returns, and exchanges accurately.
Collaborate with the team to improve customer service processes.
- Requirements
- Previous experience in customer service, or sales
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Must be able to type at least 40 wpm
- Provisions
- Salary: to be discussed
- Residence visa provided
- Publisher
- direct employer
- more than 200 employees