REF 1692929
16.12.2024 | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- We are looking for a Customer Service Assistant that will be able to adhere to the following;
• Handling all incoming customer queries and questions
• Providing the appropriate service and information or referring clients to another department
• Referring problematic issues that they cannot solve to management
• Resolving customer complaints and issuing refunds as needed
• Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
• Providing quotations and checking product availability
• Handling payment transactions
• Adhering to a company’s policies and procedures at all times when assisting customers
- Requirements
- Priority for candidates currently in the UAE and are willing to stay in the accommodation.
- Provisions
- Salary: to be discussed
- Accommodation
- Publisher
- direct employer
- up to 50 employees