REF 1666333
10.11.2024 | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- A Customer Service Assistant is the initial point of contact between a business and its customers. They are responsible for assisting customers to do business with the organisation, such as making a purchase, placing an order, getting advice, making a complaint or finding information.
- Requirements
- The ability to actively listen to customers so they can adequately gauge and address their needs
Excellent verbal communication skills to clearly share and relay information
Computer literacy, including knowledge of relevant software packages, such as CRM systems
The ability to remain calm and polite when dealing with complaints or challenging clients
Strong problem-solving skills to determine the best possible solutions for client issues
Good command of the English language
Presentable appearance and good hygiene in customer-facing environments
- Provisions
- Salary: to be discussed
- Transportation
- Medical insurance provided
- Publisher
- direct employer
- up to 50 employees