NEW
REF 1627235
15 hours ago | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- We are looking for a Customer Service Assistant who can assist customers with inquiries, complaints, and orders.
Responsibilities
Handle customer inquiries, complaints and orders in a professional manner
Provide information about products and services
Resolve product or service problems by clarifying the customer’s complaint, determining the cause, selecting and explaining the best solution, and following up to ensure resolution
Maintain customer records by updating account information
Prepare product or service reports by collecting and analyzing customer information
Contribute to team effort by accomplishing related results as needed
Maintain a high level of product and service knowledge in order to provide adequate assistance to customers
- Requirements
- Experience: 1 year
- Secondary certificate
- Proven work experience as a Customer Service Assistant or similar role
Excellent communication skills
Patience and ability to manage stress
Good understanding of customer service practices
Ability to handle difficult customers with diplomacy and tact
- Provisions
- Salary: AED 15,258
- Employment visa provided
- Transportation provided
- Housing provided
- Medical insurance provided
- Publisher
- direct employer
- 51 - 200 employees