REF 1625671
17.09.2024 | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- To join : immediately
- Description
- We are looking for a Customer Service Assistant that will be able to adhere to the following;
• Handling all incoming customer queries and questions
• Providing the appropriate service and information or referring clients to another department
• Referring problematic issues that they cannot solve to management
• Resolving customer complaints and issuing refunds as needed
• Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
• Providing quotations and checking product availability
• Handling payment transactions
• Adhering to a company’s policies and procedures at all times when assisting customers
- Requirements
- High school diploma or equivalent
1+ years of experience in customer service or an administrative role
Outstanding phone and email etiquette
Able to manage multiple accounts simultaneously
Exceptional communication skills
Flexible schedule
- Provisions
- Salary: to be discussed
- Employment visa provided
- Transportation
- Medical insurance provided
- Publisher
- direct employer
- up to 50 employees