REF 1622310
13.09.2024 | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers’ questions about products and services
- Requirements
- The ability to actively listen to customers so they can adequately gauge and address their needs
Excellent verbal communication skills to clearly share and relay information
Computer literacy, including knowledge of relevant software packages, such as CRM systems
The ability to remain calm and polite when dealing with complaints or challenging clients
Strong problem-solving skills to determine the best possible solutions for client issues
Good command of the English language
Presentable appearance and good hygiene in customer-facing environments
- Provisions
- Salary: to be discussed
- Accommodation provided
- Publisher
- direct employer
- up to 50 employees