REF 1617810
08.09.2024 | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- To join : within 1 month
- Description
- answer customer questions by phone, email, webchat, social media or in person. give quotations and check product availability. sell products or services and take payments. handle complaints or pass them to a supervisor.
- Requirements
- Certainly, here are some common requirements for a Customer Service Assistant role:
Communication Skills: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.
Customer Focus: A strong customer-centric mindset with a commitment to providing outstanding service and resolving customer issues.
Problem-Solving Skills: The ability to identify problems, analyze situations, and find practical solutions to address customer concerns.
Patience and Empathy: Patience in dealing with frustrated or upset customers and the ability to empathize with their situations.
Product Knowledge: Familiarity with the companys products, services, policies, and procedures to assist customers effectively.
- Provisions
- Salary: to be discussed
- Transport provided
- Accommodation
- Publisher
- direct employer
- up to 50 employees