Call Center Executive

REF 1898384

20.09.2025 | Dubai | full time

Description: Call Center Executives speak to customers or clients over the phone, answer inquiries, and provide solutions to product or service problems. They typically work in an office environment, handling inbound or outbound phone calls throughout a shift.

Requirements: High school diploma or equivalent.
More education or experience may be preferred.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
Understanding of company products, services, and policies.
Proficiency with computers, especially with CRM software, and strong typing skills.
Ability to ask prying questions and diffuse tense situations.
Strong time management and decision making skills.
Adaptability and accountability.
Fluency in multiple languages may be desired.