Call Center Executive
REF 1631340
24.09.2024 | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- To join : within 1 month
- Description
- • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
• De-escalate situations involving dissatisfied customers, offering patient assistance and support
• Call clients and customers to inform them about the company’s new products, services and policies
• Guide callers through troubleshooting, navigating the company site or using the products or services
• Collaborate with other call center professionals to improve customer service
• Help to train new employees and inform them about the company’s customer management policies
- Requirements
- Experience: 2 - 3 years
- Experience in UAE is an advantage
- Bachelor Degree is an advantage
- Urdu is an advantage
- Indian preferred
- Provisions
- Salary: to be discussed
- Publisher
- direct employer
- up to 50 employees