REF 1693622
17.12.2024 | Dubai | full time
General
Location: Dubai
Occupancy: full time
Description
Contact center administrators are responsible for overseeing the day-to-day operations of a call center. They oversee staff members and ensure that customer service representatives are delivering quality service to customers.
Requirements
High school diploma or equivalent.
More education or experience in a related field may be preferred.
Ability to multitask and remain calm under pressure, especially during peak hours or intense situations.
Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.
Knowledge of management principles and familiarity with company products, services, and policies.
Provisions
Salary: to be discussed
Accommodation provided
Publisher
recruitment agency
up to 50 employees