REF 1507829
14.04.2024 | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- · Manage large amounts of inbound and outbound calls in a timely manner
· Follow communication “scripts” when handling different topics
· Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
· Seize opportunities to upsell products when they arise
· Build sustainable relationships and engage customers by taking the extra mile
· Keep records of all conversations in our call center database in a comprehensible way
· Meet personal/team qualitative and quantitative targets
- Requirements
- · Strong phone and verbal communication skills along with active listening
· Customer focus and adaptability to different personality types
· Ability to multi-task, set priorities and manage time effectively
- Provisions
- Salary: to be discussed
- Employment visa
- Accommodation
- Publisher
- direct employer
- 50 - 200 employees