Front Desk Manager

REF 1677049

25.11.2024 | Dubai | full time

Description: The Front Office Manager is responsible for all duties of the front desk operation which includes: staff training, inter-department communications, and staff scheduling. The Front Office Manager should possess strong communication skills and demonstrate leadership abilities. In addition to assisting in the operation of the Front Office operation and guest services personnel, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction.

Requirements: Front Office Managers lead associates in significant service providing positions that may include front desk, bell, concierge, transportation and valet. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. This position requires knowledge of hotel services, local events and venues, and transportation options. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing. Adept knowledge of financial reporting proficiency .

Provisions: Salary: to be discussed; Employment visa provided; Medical insurance provided