Store Manager Assistant

NEW
REF 1713383
40 hours ago | Dubai | full time
General
Location: Dubai
Occupancy: full time
To join : immediately
Description
The job holder will be responsible for assisting the Store Manager in managing the P&L and driving sales for the store through efficient store operations, visual merchandising, customer service delivery, motivation and retention of store personnel and adherence to company norms. The job holder is also responsible for sponsoring and coaching the team.

Key Responsibilities

Customer Focus

Effective resource planning for customer service.
Ensure regular training of store staff on all aspects of customer service,product knowledge and selling skills.
Implements a high standard of customer focus within the store.
Regularly assesses customer service standards within store
Create seamless customer service orientation among store employees by ensuring timely and efficient customer service.
Ensure customer needs are met and complaints/queries are resolved in a timely manner
Assess mystery shopping feedback and prepare action plan for improvement
Requirements
Experience: 3 years minimum
Experience in UAE is an advantage
Bachelor Degree is an advantage
Good English required
Filipino preferred
Provisions
Salary: to be discussed
Employment visa provided
Publisher
direct employer
50 - 200 employees