Patient Administrator

REF 1618547

09.09.2024 | Dubai | full time

Description: We have a great opportunity for the right candidate to join our patient services team. We are looking for someone with a passion for primary care and the drive to support our clinical service.

Reporting to the Administration Manager, the ideal candidate will ideally have worked in a busy surgery, and/or in a similar administrative role. This opportunity will involve processing incoming patient information, liaising with internal and external healthcare professionals as well as other administrative duties including supporting our reception team.

Patient Administrator Responsibilities:

-To have a thorough knowledge of all administration procedures.
-To work in accordance with written protocols.
-To carry out specific administration tasks.
-Processing, clinical coding and workflow of incoming mail.
-Summarising incoming medical records.
-Deduction and redirection of patient records.
-Referrals and E-referrals.
-Issuing patient medication and dealing with any queries over the telephone.
-Covering Reception when short staffed.

Requirements: Proven work experience as a Healthcare Administrator, Medical Office Manager or relevant role
Knowledge of healthcare regulations and medical law
Understanding of medical terminology
Experience with administrative and accounting procedures
Familiarity with databases and spreadsheets (especially MS Excel)
Strong organizational and time-management skills
Communication skills with a problem-solving attitude
BS degree in Healthcare Administration or Business Administration, with a qualification in healthcare