Medical Secretary

REF 1520344

04.05.2024 | Dubai | full time

Description: We are looking for a medical secretary to be responsible for administrative duties within our facility. You will be in charge of handling patient schedules, taking phone calls, and ensuring that patients receive excellent customer service overall. You will also be assisting with managing medical billing when necessary.

To be successful in this role, you will need prior experience in handling electronic medical records. Proficiency in Microsoft Office applications such as Word and Excel is also a huge advantage.

Medical Secretary Responsibilities:

-Schedule, reschedule, and cancel appointments.
-Take phone calls from patients, labs, and physicians.
-Documents in telephone notes and assigns to proper staff.
-Ensure health care patients receive excellent customer service.
-Update management on physician schedule changes for vacations, meetings, etc.
-Check voicemails and respond to phone calls.

Requirements: Bachelors degree
Administration certification
Innovative thinker with strong conceptual and problem-solving skills.
Meticulous attention to detail with the ability to multi-task.
Strong organizational, administrative, and planning skills.
Ability to work under pressure and react effectively to emergency situations.
Ability to use discretion while working with sensitive information.
Excellent documentation, communication, and IT skills.
Passionate about healthcare excellence.

Provisions: Salary: to be discussed; Employment visa provided; Medical insurance; Accommodation provided