REF 1682136
01.12.2024 | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- Responsibilities;
• Acting as the system administrator for the 3D printing maintenance and troubleshooting
• Ensuring the timely and efficient handling of all raised concerns
• Delivering 3D printing service jobs on project basis/samples a manner of meet relevant quality standards
• Analysing results of the printed files and improving the production process.
• Post-processing including but not limited to machining, and cleaning 3D printed parts.
• Managing printer resource training and maintenance contracts
• Managing production inventory and supply inputs.
• Being in charge of equipment maintenance and safety compliance.
• Working with the organization to support experimental and new product development.
• Working with a diverse team of staff and managers to bring the most suitable solution for the customer
• Using various strategies and tools to provide effective solutions to customers concerns.
• Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
• Promptly following up on service requests and providing customer feedback.
• Monitoring equipment and machinery performance and developing preventative maintenance measures.
• Conducting quality assurance and safety checks on all equipment.
• Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
• Providing recommendations about new features and product improvements.
• Monitoring inventory and reordering materials when needed.
• Conducting research and attending workshops to remain abreast of industry developments.
• Writing reports and presenting findings to Managers and Supervisors on a regular basis.
Experience Required
• Should have experience in all aspects of 3D printing technologies and relevant software domains
• Minimum 3yrs technical 3D printing maintenance and usage experience
· Previous experience with Ultimaker will be an added advantage
• Bachelors in Engineering
· Ability to work on multiple tasks in an efficient and effective manner
• Excellent active listening and customer service skills.
• The ability to deal with multiple requests without being overwhelmed.
• The ability to remain professional under pressure.
• Superb work ethic and a growth mindset.
The position is full time Sunday - Thursday with a competitive salary based on qualifications and experience.
- Requirements
- Experience: 5 years minimum
- Good English required
- Indian preferred
- Provisions
- Salary: to be discussed
- Housing allowance provided
- Publisher
- direct employer
- up to 50 employees