REF 1671034
16.11.2024 | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- Customer Service Assistant - Banking required.
- Requirements
- Diploma/Degree holder OR minimum 3 years, ideally 5 years relevant GDS experience.
Professional certification on any GDS or Airline Reservations & Ticketing Systems OR IATA certifications – an asset
Train-the-Trainer certification an asset
At least 3 year’s experience in a customer service role, ideally in the aviation industry is required, and 1 year in training/coaching experience is preferred
Training & Knowledge
Strong command of spoken & written English
Arabic language is an advantage for those covering Arab regions/countries
Strong Amadeus system functional related knowledge
Well-developed stand up presentation skills
Customer Service oriented soft skills such as patience, positive and friendly attitude Knowledge of MS Office suite
Strong customer focus
- Provisions
- Salary: to be discussed
- Transport provided
- Publisher
- direct employer
- more than 200 employees