REF 1666215
10.11.2024 | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- To join : within 1 month
- Description
- Our company is searching for experienced candidates for the position of credit supervisor. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities
Administers performance management and disciplinary action consistent with established policy
Prepares and conducts monthly development plan and annual performance evaluations for associates assigned with input from each teams Operations Coordinator
Oversees a functional accounting area for the Company
Supervision of small team of staff to ensure process objectives are set, met and process improvement opportunities identified and delivered
Hedge Fund AUM and Performance data capture/monitoring
Manage global bank account and system inventory documentation for all bank accounts, updating on a regular basis
Oversee team of Service and Credit Analysts – , manage staffing, direct team’s priorities & activities, evaluate performance, and train & develop staff – to deliver outstanding dealer service while accomplishing business objectives
Establish appropriate operational risk controls
Handle escalated credit applications that fall outside of credit policy guidelines
Analyze reports and production activity to identify trends in credit quality, customer
- Requirements
- Develop and lead ongoing program improvements to optimize credit quality, customer service, and production efficiency metrics
Perform duties of Service and Credit Analyst, as necessary, to support team during high volume or short-staffed situations
3 to 5 years experience managing customer service activity in a call center environment
- Provisions
- Salary: to be discussed
- Residence visa provided
- Transport provided
- Publisher
- recruitment agency
- up to 50 employees