Call Center Supervisor
REF 1721991
25.01.2025 | Abu Dhabi | full time
- General
- Location: Abu Dhabi
- Occupancy: full time
- To join : immediately
- Description
- We are searching for a dedicated, supportive call center supervisor who can coach and motivate call center representatives as they field calls from clients. The call center supervisor will hire employees and assist in the training process, ensuring that every agent is well prepared for their calls. They will continue to support agents after training by monitoring their progress, ensuring that they understand and meet expectations, answering their questions, and providing them with ongoing coaching opportunities and inspiration. You should be analytical, supportive, and prepared to act a resource to agents.
- Requirements
- High school diploma or equivalent.
More education or experience may be preferred.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
- Provisions
- Salary: to be discussed
- Employment visa provided
- Medical insurance
- Accommodation provided
- Publisher
- direct employer
- up to 50 employees