Call Center Supervisor

NEW
REF 1714111
21 hours ago | Abu Dhabi | full time
General
Location: Abu Dhabi
Occupancy: full time
Description
manages a team of customer service representatives in a call center. Their responsibilities include:
Team management: Overseeing daily activities, ensuring employees adhere to policies, and monitoring attendance and performance
Hiring and onboarding: Filtering resumes, interviewing, and selecting candidates
Training and coaching: Developing agents and addressing their learning
Requirements
Experience: 3 years minimum
Experience in UAE is an advantage
Bachelor Degree required
Arabic is an advantage
Provisions
Salary: to be discussed
Medical insurance
Accommodation
Publisher
direct employer
up to 50 employees