NEW
REF 1828264
45 hours ago | Abu Dhabi | full time
- General
- Location: Abu Dhabi
- Occupancy: full time
- To join : within 1 month
- Description
- A Customer Service Assistant job description typically involves assisting customers with inquiries, resolving issues, and ensuring a positive customer experience. They may handle phone calls, emails, or in-person interactions, providing information about products or services, processing orders, and addressing complaints. The role often requires strong communication skills, patience, and the ability to handle a variety of customer needs.
- Requirements
- The ability to actively listen to customers so they can adequately gauge and address their needs
Excellent verbal communication skills to clearly share and relay information
Computer literacy, including knowledge of relevant software packages, such as CRM systems
The ability to remain calm and polite when dealing with complaints or challenging clients
Strong problem-solving skills to determine the best possible solutions for client issues
Good command of the English language
Presentable appearance and good hygiene in customer-facing environments
- Provisions
- Salary: to be discussed
- Medical insurance
- Publisher
- recruitment agency
- more than 200 employees