REF 1812512
26.05.2025 | Abu Dhabi | full time
- General
- Location: Abu Dhabi
- Occupancy: full time
- Description
- Job Purpose The main purpose of the role is to ensure that all DP World guests and VIP visitors to Corporate Head Office, are provided with prompt assistance and cordial attention. This role is also to coordinate and handle various administrative tasks to support smooth office support. The front desk is a sensitive post that reflects the first image of DPW HO.
Key Accountabilities
• Greet and welcome visitors and VIP guests offering information and assistance
• Answer incoming calls promptly, courteously and in a professional way
• Coordinate with the Office Assistants, arranging their daily schedule and preparing their monthly overtime sheet
• Familiarise names of regular visitors and greet them accordingly.
• Assist in organising transfers for visitors if required and re-confirm booking of conference room etc.
• Anticipate the need for taxis and follow up in order to avoid delays
• Receive couriers and mails and dispatch them accordingly
• Maintain cleanliness in the reception area and lobby at all times, in case of maintenance or any other service required, inform the relevant department.
• Be aware of local emergency and other business units telephone numbers
• Assist visitors who require assistance with the business centre. Provide walk in guests with guidance and information of the company
• Update the telephone directory and listing for head office staff
• Maintain stationery & grocery account for head office staff.
• Assist the department with administrative and clerical support as required
• Be prompt and punctual in performing duties.
• Maintain appropriate standards of conduct and professional appearance.
• Awareness, adherence and implementation of company policies and procedures.
• Maintain all department information confidential and secure.
• Respond to work requests from department staff in a timely and accurate manner. Perform data collection, analysis and reporting to support Manager for decision making purposes.
• Draft letters, correspondence, memos, charts, documents, tables, graphs, and plans as requested.
• Maintain positive working relationships with department staff and customers.
• Assist with any other job assigned to support the smooth functioning of the department.
• Promote and demonstrate positive behaviours in harmony with DP World’s Principles, values and culture
• Ensure that the highest levels of safety are applied in all activities.
• Understand and adhere to DP World’s Code of Conduct and Ethics policies
• Perform other related duties as assigned
- Requirements
- Responsibilities will include but not limited to:
Managing appointments and systems
General administration duties
Making appointments in person and over the phone
Facilitate patient flow by communicating with patients and clinical staff, with being aware of delays and important and confidential information
Respond to patients and visitor enquiries
Managing medical records and keeping information updated
Required skill set:
Professional phone etiquette
High level of customer service
Excellent verbal and communication skills
Interpersonal skills
Proven experience of working in a team
Be able to work under pressure
Able to manage time and prioritise workload
Problem Solving
Maintain confidentiality
Quick and efficient to learning processes & procedures
Possess strong computer skills
High attention to detail
Multi task
Strong organizational and follow up skills
- Provisions
- Salary: to be discussed
- Transport provided
- Accommodation
- Publisher
- direct employer
- up to 50 employees