REF 1511472
20.04.2024 | Abu Dhabi | full time
General
Location: Abu Dhabi
Occupancy: full time
Description
Our hotel needs the services of good Customer Service Assistant.
Greeting guests upon arrival and making them feel welcomed.
Administering check-ins and check-outs.
Providing front desk services to guests.
Assigning rooms and taking care of administrative duties.
Delivering mail and messages.
Processing guest payments.
The position is full time Sunday - Thursday with a competitive salary based on qualifications and experience.
Requirements
The ability to actively listen to customers so they can adequately gauge and address their needs
Excellent verbal communication skills to clearly share and relay information
Computer literacy, including knowledge of relevant software packages, such as CRM systems
The ability to remain calm and polite when dealing with complaints or challenging clients
Strong problem-solving skills to determine the best possible solutions for client issues
Good command of the English language
Presentable appearance and good hygiene in customer-facing environments
Provisions
Salary: to be discussed
Employment visa provided
Medical insurance
Accommodation
Publisher
direct employer
up to 50 employees